Help Center
Frequently Asked Questions
Real customer answers based on the live Purefit payment methods, delivery zones, loyalty setup, and support details reviewed on May 30, 2026.
13 live answers
4 categories
Reviewed May 30, 2026
Current Payment Methods
Cash on Delivery
Support Contact
+880-1601310231
info@purefitbd.com
info@purefitbd.com
Loyalty Program
Points rewards are currently active and member tiers are currently off.
Dhaka City
Delivery charge ৳70
Outside Dhaka
Delivery charge ৳130
Dhaka Sub-Urban
Delivery charge ৳100
Need direct help instead? Call +880-1601310231 or contact Purefit | Bangladesh.
The live Purefit checkout currently shows two active payment methods: bKash and Cash on Delivery.
Yes. Purefit currently uses three live delivery zones: Dhaka City, Dhaka Sub-Urban, and Outside Dhaka.
Yes. Purefit's loyalty program is currently active. Rewards points are added automatically for eligible delivered orders, the minimum redemption threshold is 100 points, and the current expiry setting is 365 days. Tier-based membership levels are not active right now.
For general store inquiries, you can contact Purefit | Bangladesh at info@purefitbd.com or call +880-1601310231. You can also use the contact form on the website.
Yes. Cash on Delivery is currently enabled as a live checkout option on Purefit.
Dhaka City delivery is currently set at ৳70, with an estimated delivery time of 1-2 days.
You can use the live order tracking page at /order-track. Signed-in customers can also track orders from the My Account area.
Purefit's current listed address is 261/M (1st Floor), East Nakhalpara, Tejgaon, Dhaka-1215.
Not in the current live checkout. Nagad and Rocket are not active right now, and bank transfer is not presented as a customer checkout option.
Gazipur and Narayanganj are currently treated as Dhaka Sub-Urban. The live delivery charge is ৳100, with an estimated delivery time of 1-2 days.
You can read the live Shipping Policy at /page/shipping-policy and the Cookie Policy at /page/cookie-policy.
All other districts currently fall under Outside Dhaka. The live delivery charge is ৳130, with an estimated delivery time of 2-4 days.
The current live shipping setup lists Gazipur and Narayanganj as Dhaka Sub-Urban.